You drag your PDF into the upload box. The progress bar starts, then stops. "Upload failed." Your client is waiting for that menu QR code, and the file won't cooperate. Here's how to get it uploaded.
| Issue | Solution |
|---|---|
| File too large | Max: 20MB images, 50MB PDFs, 25MB audio/video |
| Large images | Compress with TinyPNG.com |
| Large PDFs | Compress with SmallPDF.com |
| Type | Formats |
|---|---|
| Images | JPG, PNG, WebP, GIF, SVG |
| Documents | |
| Audio | MP3, WAV |
| Video | MP4, WebM |
| Error | Solution |
|---|---|
| File type not supported | Convert .docx to PDF, .avi to MP4 |
| File too large | Compress file before uploading |
| Upload failed | Check internet, try different browser |
| Check | Solution |
|---|---|
| Check usage | Click My Profile in sidebar to see storage usage |
| Delete unused files | Free up space in File Manager |
| Need more space | Purchase storage add-on |
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