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Why isn’t my QR code scanning?

< 1 min read

If your QR code is not scanning, consider the following steps:

  1. Ensure clear printing: Make sure the QR code is printed clearly without any smudges or damages that might hinder scanning.
  2. Use a different scanning app or device: Try using different QR code scanning apps or devices to see if the issue is specific to a particular app or device.
  3. Adjust lighting conditions: Ensure sufficient lighting conditions for proper scanning of the QR code.
  4. Position the QR code correctly: Make sure the QR code is within the scanning frame and not cut off or distorted.
  5. Contact ElkQR support: If you’re still unable to scan the QR code, reach out to ElkQR support for assistance and further guidance.